So, the only way WOL can work is to forward UPD port 9 to a broadcast address. Typing "255" into the text field produces error message "Please enter IP address from ".įorwarding UDP port 9 to any computer's static IP address does not appear to work when the computer is off - because, in my understanding, a powered-down computer does not have an IP address. The issue is that on the Port Forwarding setup page, this router does not allow the last octet to be 255. So, I need to setup UDP port 9 to forward to 192.168.1.255. To the best of my knowledge, the only way to make WOL work is to broadcast the incoming "magic packet" across the LAN. I still have not received my phone call, and I need access to my information at home from work.Ĭan someone else comment on their experience with setting up port forwarding with the xfintiy.I am trying to make WOL (Wake-On-LAN) work through a Linksys WRT600N router. She stated that she would research if this is still a supported feature, and would call me in the morning near the end of her shift or someone else would contact me. She reprovisioned my Gateway, and stated that this resolves 90% of issues she sees. Stated that they do not have access to view someones page. Recommended I speak to someone higherĬollected all details but was unable to help. Said hasn't heard of this issue before, and agreed that the rented gear should work. Tried to access the 10.0.0.1 config page for my Gateway (I presume using public IP if possible? kinda scary if this is publicly accessible.). The rented gear should work in theory, or be exchanged/upgraded. I informed him that I am using the 10$ per month rented gateway because I had used my own in the past, and was told various problems were my fault, and support could not help. Stated that it was a known issue with the offical Comcast gear, and recommended I buy my own Gateway. Said port forwarding is an advanced concept, and is not to be used. I called Xfinity support, and was escalated 5 times: All state issue was resolved after discussing with support. Devices included phones, random ports on 2 computers, web server VMs etc.Ī quick Google shows that this has been a common issue since about June 2017, and various Xfinity/Comcast support pages are marked resolved by various certified Xfinity employees. Tried forwarding random ports on various other devices I own, none of them would work. Unplugged ethernet cables from the devices, then attempted to forward ports. Set a static ip first (theory was that DHCP was giving troubles) on the devices, then attempted to forward ports. Set a static ip first (theory was that DHCP was giving troubles) on the 10.0.0.1 config page, then attempted to forward ports. If the problem persists, check back later. We're Having Some Trouble Please try again. When I click submit on any of the 5 devices, I receive the following error: Logged into the page > found my devices under the devices tab > selected port forwarding on the network tab > entered ports. I rebooted my Gateway due to slowness issues, and this must have triggered a firmware upgrade.īefore I was able to configure these settings on the 10.0.0.1/advanced/port forwarding page, but now am greeted with a message that this is now controlled via the /xfi page. I had these all setup properly until yesterday.
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